Purpose

Record customer payments and apply them to the correct open invoices.

Simple Example

A $239 payment from Amy’s Bird Sanctuary is applied to Invoice #1021 and deposited to Undeposited Funds.

Simple Bookkeeping Decision Rule

Always apply a payment to the correct customer and invoice. If the money will be grouped with other payments before going to the bank, use Undeposited Funds.

Screenshot: Customer Payment Recording
Customer Payments screenshot

Analysis

I reviewed the Receive Payment screen for Amy’s Bird Sanctuary. The screenshot shows an amount received of $239.00, payment date 05/21/2026, payment method Check, and deposit location Undeposited Funds. The payment is applied to Invoice #1021, which originally had $459.00 and now shows an open balance of $239.00 being paid.

Result

The customer payment can be recorded and applied to the correct invoice. This reduces the customer balance and prepares the payment for bank deposit.